Frequently Asked Questions about our NC mobile DJ services

Frequently Asked Questions from Wedding Clients

Below please find a list of the questions we receive pretty regularly from clients and potential clients about our NC mobile dj and Asheville wedding dj services.  We hope this F.A.Q. answers any questions you may have.  Please feel free to contact owner Mitch Fortune directly with any other questions or to get a price quote for your event.  We would be happy to discuss your event with no obligation.  

Why should I hire a DJ instead of a band for my wedding? 

A professional DJ will have a library of thousands upon thousands of songs from the oldie but goodies to today's top 40 hits.  DJ's do not take breaks and will play anything and everything that you want to hear at your wedding reception. Our mobile DJs also travel with wifi hotspots and can even download songs that we don't have on the fly during an event!

Do you take breaks during an event? 

Outside of running to the restroom, no.  We work non-stop from the moment your wedding reception starts until the final moment when you make your grand exit from your wedding reception.  If you opt to feed us a vendor meal, we will take a break to eat, but make sure there is music playing the whole time.

What sets you apart from other mobile DJs? 

Well we are young enough to know what is hip and what music will get people up and dancing, but we are old enough to know it is not about us being DJs as much as it is us providing our clients exactly what they want.  We are not the old wedding DJ guys who show up with the music note neck-tie, who want to talk on the mic all night like we are on the radio.  We know that you are our boss and we want to deliver what you want and desire.  We listen.  We have redundant systems to make sure we provide you with the music you want and avoid the music you hate!  We can read a crowd and get them dancing whether they are 17 or 70 years old.  We will never do anything that will come across "cheesy" or cheapen your event.  We provide unlimited planning consults and meetings so that we understand your vision.  

Where should we put the DJ and the dance floor?

You want to make sure the DJ and dance floor are front and center at your event, preferably side by side with each other.  You definitely want a clearly defined dance floor that is size appropriate for the guest count.  Too small and it will be cramped and uncomfortable for people to dance.  If it is too big or spread out, it will look empty and people will be less likely to dance.  You also do not want to put the DJ and dance floor in a separate room from the rest of the reception. This is a recipe for no one dancing.

Can we choose the music for our wedding reception? 

Yes, yes you can.  Keep in mind, we will essentially have 2 distinct parties taking place during your wedding reception.  We will have the cocktail and dinner hours, where we can play pretty much anything.  During the cocktail and dinner hours most wedding guests are chatting, and aren't really listening to the music.  It is mostly background noise at that time.  This is a great time to mix in any requests that you may have.  You can actually choose all of the cocktail/dinner music if you wish. The second half of the night is the Dance Party.  We do not recommend trying to pick every song for the dance party part of the evening.  We suggest trusting your DJ to read your crowd, get them dancing, and keep them having fun.  Your DJ knows what songs work and what songs don't, so we suggest you don't limit them when it comes to the dance party part of the evening.  

What is your style? 

Each of our DJs have their own styles that they have developed over the years working in clubs, bars, and music venues, playing to various crowds.  The best term to describe our style over all is "genre surfing".  We play a little bit of everything, mixing seamlessly from one genre to the next.  It is our goal to play a little bit of everything so we have your 92 year old grandmother out on the floor beside your 11 year old cousin.  We do not limit ourselves to particular styles or genres of music.  We will play just about anything as long as it gets people dancing.  The hallmarks of our style is seamless mixing, polished performance with no cheese in our microphone work.  Your assigned DJ will work with you to establish the tone and feel of your cocktail and dinner hours, and also establish a style of mixing/music for your dance party.  If you want more of a remix heavy or mash-up style dance party, that is what you will get.  If you prefer original edits of music, then that is what we will play.

How do you mix the music? 

Mixing is a basic set of skills that separates the amateurs from the professionals as far as DJs go.  Beginner DJs usually just blend music, fading one song in as they fade one song out.  True professional and skilled DJs mix music, matching beats, tempos, pitches and well as adding their own finesse to a mix so that you can't tell where one song ends and the next begins.  Beat matching, (a technique most wedding DJ's don't have or can't do because they only use laptops) is a method of overlapping tracks so you can have 2 tracks playing in sync with each other.  This type of mixing keeps the energy on the dance floor constant and keeps guests engaged.  In addition to beat matching your DJ may resample, or loop beats and add in effects while mixing.  

Do you talk or emcee in between songs?

No.  Outside of facilitating your introductions, first dance, cake cutting, etc, we generally don't use the microphone at all!  We will only use the mic to MC your traditional wedding activities or to make any necessary announcements.  The rest of the time we will be playing music and seamlessly mixing songs together.

Do you use remixes and mash-ups?

We do, but only if you want us to.  Generally for weddings we usually use original release tracks and radio edits.  However, being long time professional DJs, working in both clubs and private events, we have earned access to many professional DJ Pools giving us access to special releases, remixes, promo records, remasters, white label edits, blends, mash-ups, instrumental tracks, acapellas, and so on.  We will work with you to decide if you want a more traditional sound for your event, or more of a remix style show, or somewhere in between. 

How involved will you be in selecting the music for our event? 

Well, just as you will meet with your caterer and decide on the menu utilizing their expertise, you probably won't tell him how to cook the food. The same can be said when working with your DJ.  We are going to work together to establish your preferences and tastes, and we are going to take that information, add in your requests, and then analyze your guests and what seems to be the music that makes them happy and makes them get up and dance.  We want the music to be a reflection of you, but we are very capable to make all the selections of music for your event, if you do not care to do so.  Using our online event planner, together we will establish the music and feel for your wedding reception. 

How involved can we be in selecting the music? 

As involved as you want or care to be.  We encourage you to try to be as involved as possible, as that is how we create satisfied clients.  Most of our wedding clients have deep feelings about music and want the music for their day to represent their tastes.  We go out of our way to make that happen.  We like to have in depth discussions about our clients musical tastes and preferences so that we can create a soundtrack for their wedding day that represents and reflects their tastes.  We also ask our clients to help establish what they don't want for their wedding reception, creating a do not play list.  What you do not want can be almost as important as what you do want!  We want to create the mixtape of your life's journey and we need your help to do that.

Do you take requests? 

Yes.  We will make every effort to play any appropriate requests from your wedding guests, while trying to stay within the established style and feel that we have come to develop for your wedding reception.   If a song is on your do not play list, we won't play it, even if your grandmother asks us to.  To be completely honest, we generally don't get that many requests from guests during an event. People start making requests when they are bored or not having any fun. That means the DJ is not doing his job well.  Our DJs are very good at what they do, so typically we don't get that many requests during an event.

Do you use clean edits?

 We only use on "clean" or radio edits of songs to avoid cursing and offending guests.  We will also avoid any lewd songs or tracks with overly suggestive lyrics, unless you have specifically requested them.  You probably don't want your grand mother hearing, "From the windows, to the walls, till the sweat drops down my..." You get the picture.

What types of music do you have? 

We have everything and can get almost anything.  We have been working as DJs cumulatively for over 25+ years.  We have an extensive collection of music from today's hits, to 50's, 60's, 70's, 80's, 90's, Rock n Roll, Hip-Hop, Rap, House, Modern Rock, R&B, House, Techno, Classic Rock, Funk, Soul, etc.  We will also gladly acquire any commercially available songs that you request, that we do not already own, at no cost to you. 

Do you use a contract? 

Yes.  For all weddings and events we use a standardized contract.  Our contracts are very straight forward and easy to understand.  In an effort to be more "green" we use for electronic delivery and signature of contracts to help lower environmental impact.  All you have to do is click to sign, and the document is legal and binding.  Then, rest at ease that you have a legally binding document ensuring you have hired a true professional for your wedding. 

How much is the deposit and when is the final payment due? 

We require a 50% retainer to hold your date for your event.  We ask that the final payment be made 7 days before your wedding so that on your wedding day you have one less thing to worry about.  Your wedding day is stressful and there is a lot going on.  The last thing you need to worry about is carrying around a checkbook or credit card to pay us and your other vendors on the day of your wedding. 

Is my retainer refundable?

Retainers are non-refundable.  Should you need to cancel, your deposit can credited to a future booking or event.  When you pay your deposit, you are securing our services for that event date and at the same time preventing us from booking our DJ on that event date with another client.  On average our clients book 5 to 10 months in advance of their event, and should you cancel it is generally unlikely that we would be able to rebook that date.  We retain the event deposit to off-set the lost revenues resulting from the cancellation.  If we are able to rebook your date, we will provide you with a refund of your payment minus a small processing fee.  

How early should I book my wedding DJ? 

As soon as you have booked your reception venue for your wedding you should start lining up your wedding vendors.  We book out Saturdays and Sundays for the summer and fall usually 8 months to a year in advance, sometimes 2 years.  As soon as you have a wedding date set, you should start lining up your wedding vendors.  Even if you do not have a specific venue picked out, we can go ahead and get the contract written so as to secure your date and pair you up with one of our wedding DJs.

Do you include set up and break down in your price? 

Yes.  Set up and take down will take anywhere from 1-2 hours before and after your wedding reception, and are included in the price of your wedding reception package.  Our basic sound systems can be set up and ready to go in under an hour.  If you opted for a lighting package for your wedding reception, it may take 2+ hours to get the sound and lighting set up, especially with an up-lighting package.  Make sure to speak with your on premise coordinator to make sure we can get in early enough to set up.   Our pricing is upfront with no hidden fees.  

I have seen DJ's around town who use laptops.  Do you use a laptop? 

We use professional media controllers like Pioneer CDJs and other midi controllers, as well as turntables equipped with Serato.  Each DJ works with an equipment and software set up that they are comfortable with and have trained on and worked with for years.  The professional media controllers allow us to do a lot more as far as manipulating the music for mixing purposes.  Unlike DJs who only use a laptop, our media controllers and DJ decks will not crash, need to be rebooted, and are not vulnerable to mal-ware, spy-ware, and viruses, etc.  These units are built for one purpose, for DJ's to play music.  We will bring a laptop to your event with our library of music loaded onto it.  The computer stores the music files and sends them to the CDJs and media players. Our controllers and media players also have built in back up drives and can source music from alternative media sources such as CDs or USB drives.

Do your wedding DJs use professional equipment for your events?  What kind of equipment is it that you use, that sets you apart from other DJs?

We use all premium professional grade equipment from the following pro-audio manufacturers:  Pioneer, Serato, Technics, JBL, Yamaha, DBX, and Shure.  One thing you will notice first is that we bring sub-woofers to every event.  Most DJs use 2 full range speakers that don't really provide enough bass to shake a place.  We also use the latest technologies to provide crystal clear sound.  For instance, one of the components we use is a DBX Drive Rack.  This thing is packed with features that allow us to address venue specific sound issues.  For example, the Drive Rack has a digital auto equalization program.  Using an RTA (Real Time Analyzer) mic positioned in the center of the room/venue, we can use a pink noise generator (Pink noise is like white noise, or the sound of an old TV on a snowy channel) to analyze the frequency response of the sound system and compensate for room acoustics and auditory deficiencies.  Simply put, the system emits a frequency spectrum through the speakers that has a specific power spectral density.  The microphone positioned in the center of the room detects the frequency capabilities of the speakers, and also detects and analyzes the frequency response of the room.  It then compensates for noise cancellation from the materials in the building, it analyzes which frequencies reverberate back off the walls, floor and ceiling and adjusts accordingly so that the sound is perfectly optimized and equalized for the room. We also use sub-harmonic bass synthesizers.  In the old days, records were used by DJs, but now it is all mp3s and CDs.  Well, records actually had a much better frequency response in the low end, that CDs and MP3's lack.  Sub-harmonic bass synthesizers recreate that low end bass, and synthesize and create bass and extra low end frequencies, adding to the low end spectrum of the music being played.  In short, it adds extra bass to shake your butt to.  These are just two examples of the technology we use to provide the best sound in the industry.  Most other mobile DJ's do not use these and other technologies because of the cost of the equipment and also the technical expertise needed to use them.  That is what sets us apart from our competition.  

Do you carry back-up equipment? 

Yes.  As much as we are not concerned with equipment failure due to the exceptional quality of equipment we use, we do travel with safe guards because you only get one chance on someone's wedding day.  Should something go wrong, we do travel with backup media players, a backup mixer, and have backup sound re-enforcement.  We also update our equipment every few years to ensure that we have the best and most reliable equipment available for your wedding reception. 

Why do you offer different packages and sound systems?

Well there is not a one size fits all sound system out there.  The size of an event dictates the size of the sound system needed for that event.  Our goal is to provide the best sound quality possible, unlike most other companies that simply use a one size fits all sound approach.  In reality, a system that is adequate for 80 people may not have enough capacity for an event with 150 people.  With a larger event you need a larger sound system to guarantee the sound quality.  Think of it like this, the little blue tooth speaker you take camping sounds great when 6 people are hanging around a campfire.  Put that blue tooth speaker in your living room at a house party and you won't hear it over the noise of your friends.  We have various sound systems that we try to match to the size and scope of each event.  Our larger line array and premium systems are more expensive, harder to move, and cost more to maintain which is why we charge more for those systems.  We are always happy to speak with you to help you determine which system is right for your event.  Our different packages also offer different lighting options ranging from simple dance floor lighting (similar to what most mobile DJs use) all the way up to a full on night club style lighting system that can transform your venue into a full fledged night club when the dance party starts.  Not every client wants the full production/show which is why we offer different levels of lighting as well.  We can also create a custom package or quote based on the specific services and options a client is looking for!  

Do you have references? 

Yes.  We have hundreds of satisfied customers available for you to talk to upon request. 

Can we see you perform at an upcoming event? 

Yes and No.  Up until recently we have been playing weekly gigs at bars and clubs around the region.  Now that we devote our time to weddings, we do not have weekly residencies at any clubs in which you will find us appearing.  Most weddings are on Friday and Saturday nights during season, which means we can't appear weekly at local and regional clubs.  We cannot, and will not, invite potential clients to weddings we are performing at for obvious reasons.  If we happen to have a gig at a bar or club coming up, we will happily invite you to watch us work. We do have some live and studio demos available for you to listen to on our demos page.

Do you include lighting? 

Yes.  We do include tasteful modern dance floor lighting with all of our packages.  Your DJ will work with you to decide the amount of lighting you want him to bring and use.  You can also upgrade and add on options such as uplighting for your event.

Are you an interactive DJs/entertainers? 

We are a DJs, not entertainers.  We don't bring props, we don't do routines, and we don't bring silly hats, wigs, games and shtick.  We are not going to break out the limbo stick or try to teach people the Wobble.  Our music is flexible, our reputation is not.  We play music, we make people dance, that is what you are paying us for, that is what we do.  We will make any necessary announcements for your reception, but we are not going to try to be the star of the show.  We are not going to try to teach people to dance, or hound them to get on the dance floor.  It is you special day and the focus should be on you.  If you want someone to entertain and play the showman for your event, we are not your guys.  Introductions we can do, magic tricks we will not.  

What if no one is dancing, how would you get things going?

Well, first off, our experience alone gives us the knowledge and ability to read a room. This is a skill which long time DJs have developed over years of experience.  This means we can look at a room, and quickly, through a little trial and error (i.e. playing a few different types of songs), figure out what music will get that crowd moving, and then we can keep them up and having fun by following our instincts and pulling from our experience about crowds, music, and what works and what doesn't.  Now keep in mind, at smaller weddings (say less than 50 guests) it tends to be harder to get people up dancing, but we are always up for a challenge!  Even with a small crowd, there are strategies and methods we can use to get people dancing, without being cheesy, and without making them get up and learn silly line dances.  In the end, trust us, we can get a crowd, no matter how small, up and dancing, and having fun.  

What if you fall ill or can not make it to perform at our wedding? 

In the unlikely event your DJ can not make it to perform at your wedding due to injury, emergency, or illness, we have a group of associates who we will coordinate with to cover for your DJ.  

Do you bring and assistant? 

More than likely not.  In the case of a very large show or extremely complicated set-up with lots of lighting and sound we may.  Generally we are a one man shows.  DJ's who bring assistants usually just don't want to have to carry equipment, want someone to get them drinks during the show, or want to have someone there to help pack up so they can be done as quick as possible.  We do not believe that is something we need our clients to pay for. 

Do you use banners or signs advertising yourself or your company? 

No.  We will never use signage at your event to advertise our company.  We will never plug our company name in any announcements, and we will never announce our company name during an event.  If people approach us for info on our services, we will give them a business card.  That is what they are for. 

Is tipping or gratuity expected? 

We do not charge a gratuity, but if you feel your DJ has gone above and beyond the call of duty and has delivered you with an unforgettable evening, then a tip is the highest form of gratitude, and they will accept it as the utmost compliment. 

What do you need from us as far as the event venue/set up area?

All we need is space enough to set up (usually an 11' wide by 6' deep space) and an adequate power source within 25' of the set up area.  

Should we feed the DJ? 

Depending on the venue, location, hours, and packages you have selected, we may spend upwards of 8 to 10 hours or more setting up, performing, and breaking down for your event, not including driving to and from the event.  Depending on the venue and location, finding a quick meal nearby may be hard for us to do, and we certainly can't leave to get food once the event starts.  Most venues or caterers will provide vendor meals for your wedding vendors at a small charge, and these meals are often a sandwich or something that can be eaten quickly or on the fly.  Please remember we have a show to run, so we don't need a steak or fancy dinner, or a sit down meal.  If you opt to feed us, we will greatly appreciate it.  If you don't, we will make other arrangements. 

****If you decide to feed your DJ (and other vendors), we suggest that you ask the banquet staff to feed to your DJ and other professionals IMMEDIATELY after the head table, and certainly not last.  You, your family, and your guests will anxiously be waiting for the festivities to continue the moment dinner is over, so you don't want to be stuck waiting on your vendors to finish their meals which will happen if they are fed last.

Can you provide music for the wedding ceremony? 

Yes.  We have an auxiliary sound system that we can bring for your wedding ceremony which includes wireless mics  as well.

What will you wear to my wedding? 

When we arrive, we will probably be wearing something light and casual like a polo shirt and jeans or tan shorts/khakis, especially if your event is outdoors in the middle of summer.  Once we have loaded in and set up, we will then change into more formal attire.  Hauling hundreds of pounds of equipment in dress clothes just doesn't work.   For your actual event, we will work with you to try to blend in with the wedding party.  We do not want to over dress, or be confused for the groom.  Think about it.  If you hired a female DJ, the last thing you want is for her to show up in a fancy white dress.  To that end, if your event is more formal, we opt for black on black on black.  We opt for black slacks, a black dress shirt, a black tie, black shoes, and black jacket.  If your wedding is more casual we will wear something more fitting for the feel of the wedding, but we will allow you to have final approval. Generally, if the groomsmen are wearing grey or tan suits, that is probably what we will wear.  

Do you provide wireless mics? 

Yes.  We provide wireless mics for speeches by pre-arranged toast makers, and we have hard wired mics as back up.  We have a strict policy for microphones.  Once we have had a planning meeting and decided on toasts that will be made, no one else will be allowed on the mics.  This policy is non-negotiable.  If you do not specify ahead of time to let someone speak on the mic, we will not grant them access to the mic.  We will not give anyone who has not been previously approved a microphone.  This prevents any over zealous, possibly intoxicated guests from rambling on the mic, making off color remarks, or embarrassing you, your family, other guests, or even themselves.  No one gets mic privileges unless you say so! 

Are you insured?

Yes, we carry a $500,000 limited liability insurance policy.

Why should we pick you? 

Simply put, unmatched customer care and service, and we will create a dance party your guests will be talking about for years to come.  

Frequently Asked Questions From Wedding Guests

In order to give you a little insight into our personalities, and also to give you a feel of how we will interact with your wedding guests, we have put together the F.A.Q. dialogue below for your enjoyment.  We hope it gives you some insight into how we do our jobs, the questions etc. that we get during an event, and how we will conduct ourselves and treat your guests...

G=Guest        M=Me (Your DJ)

G: Hey DJ, Can I ask you a question? 

M: Sure, what can I do for you? (big big smile)

G: What is your name?

M: Mitch.

G: Mitch, do you take requests?

M: Yes, of course!  

G: Do you have that song that's on the radio, you know the one that goes...(person humming and sort of singing about a 1/8th of the words to a song)...

M:  You are going to have to help me out a little more than that.  Do you know the artists name or the song title?  

G:  Let me go ask (insert Bride's Maid's Name Here)...I will be right back....

M: OK, just let me know!

Another Guest:  Can you play some Frank Sinatra?

M:  Of course.  Any particular song?  I have them all.

G:  The Way You Look Tonight?

M:  Classic!  Definitely one of his best, I will get it on shortly!

Another G:  No one is dancing, can you play some Black Eyed Peas?

M:  Right now it is cocktail hour.  The real party will get under way in about an hour and a half.  At that time I will be happy to drop what ever you would like to hear.  The Bride and Groom are not even here yet, so we have to save to good stuff for when they are.

Another G (the Maid of Honor):  When am I doing my toast Mr. DJ?

M:  Hi, (insert Maid of Honor's Name).  I was just about to come look for you.  It will be in about an hour, right after the salad course, around 8:00pm if we stay on track with the timeline.  I will bring a wireless mic to you where you are sitting, and I will give one to the best man, and I will introduce you both right before you speak.  Then, you will just stand up at your table and give your toast.  I will come by and get the mic afterwards.  For now, feel free to sit down and enjoy your beverage, and I will let you know about 5 minutes before it is time.  Just relax and have fun, I will let you know when you are on.  

Another G (An older man, maybe your uncle, who plays in a band):  The music sounds great.  What system/equipment are you using?

M:  Well, I have a laptop running pioneer rekordbox music management software, that is pushing the music via a LAN network to two Pioneer CDJ-900 media players and a pioneer mixer, that is running the signal to a DBX drive rack, that is auto-tuned and equalized to the acoustics of this exact room.  The signal then pushes through a sub-harmonic bass synthesizer and a cross-over to two JBL PRX 718XLF subwoofers , and two JBL PRX 735 powered full range speakers.  I think we can push about 6,000 watts tonight...if we need to.

Another G:  Can you play something we can dance to?

M: People are still eating dinner, but in about 30 minutes we are going to do the cake cutting and the Father Daughter Dance.  Then it is ON!  What would you like me to play once the real party starts?

G:  Can you play the Electric Slide?

M: (As sincerely as possible) I would really love to, but the Bride and Groom put it on their Do Not Play List, so I can't.  I'm Sorry, my hands are tied.

Another G:  Can you play Brick House?

M:  I just played it like 3 songs ago....

G:  Can you play it again, I must have been outside smoking.

M:  Well I wish I could, but like a magician, I never do the same trick twice.  How about, "Play That Funky Music" by Wild Cherry or some other 70's funk like Parliment Funkadelic instead?

G: OMG!  Yes Yes Yes!

Another G:  Can you play (Insert song with explicit lyrics here).

M:  I wish I could, but it is not appropriate for a wedding reception.  Even the clean version has some inappropriate connotations and is rather suggestive.  There are some grandmas in the crowd tonight that may not approve of that song.  How about come see me next Friday at (Insert Club) and I will totally drop that for you then.

G:  Can you change it up, I hate 80's music!

M:  Give me like 2 or 3 songs.  I tend to change styles/genres, every 3 to 4 songs, and the crowd on the dance floor right now seems to be digging the Prince and Micheal Jackson 80's Mash Up thing I'm doing right now.  Since there is a wide age group here, I will try to play a little bit for everyone.  What do you want to hear?

G: (Your aunt who is just trying to help or aspires to be a wedding planner):  Did you forget about the cake cutting?

M:  We have it scheduled for 8:30, or as soon as the bride and groom are done moving through the dining area touching tables.  See, it is right here on the timeline.  But if you would like to help, can you check for me and make sure the ceremonial knife and cake server are set up beside the cake and ready to go?  Thanks you so much for your help.

Another G: (Your 16 year old cousin)  Hey dude, can you drop some breaks or dub step?

M:  I wish I could, but that is really not wedding reception music.  On a side note, you should probably check out Trap House.  It is the next big thing, and dub step is so played out. 

Another G: (The same guest that requested the electric slide earlier)  Can you play the Cha Cha Slide?

M: (Even more sincerely and trying not to be sarcastic)  I love that song, it is totally my Jam, but again, it is on the do not play list that the Bride and Groom created.  

Another G:  (The grooms high school buddy)  Yo, dude.  Can I give a shout out on the mic to my boy?  What What?!

M:  You are not on the list of toast makers pre-approved by the bride and groom, so unfortunately, no.  It is a company policy, I'm sorry.

Another G: (Who has not danced all night)  Can you play something faster?

M: This is the first slow dance I have played in an hour and a half.  I have to give the older folks something to dance to every so often, but I assure you when this song is over, we will definitely pick up the tempo!

Another G: Can you dedicate a song to my girlfriend?

M: Not tonight.  Tonight is all about the bride and groom!

Chestnut Ridge Wedding DJs

Chestnut Ridge Wedding DJs